Privacy Policy

Effective Date: 01-01-2025

Senior Proof Inc. (“Company,” “we,” “us,” or “our”) respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website or use our services within the United States.

1. Information We Collect

a. Personal Information

We may collect personal information that you voluntarily provide, including:

  • Full name
  • Email address
  • Phone number
  • Mailing address
  • Any information submitted through contact forms or service inquiries
b. Automatically Collected Information

When you access our website, we may automatically collect:

  • IP address
  • Browser type and version
  • Device type and operating system
  • Pages viewed, time spent, and referring URLs
  • Cookies and similar tracking technologies
c. Background Location Data (Mobile App Only)

For service providers using our mobile application, we collect background location data under the following limited circumstances:

  • When a provider is marked as “Online” – indicating availability to accept service assignments
  • When a provider is en route to a scheduled appointment – from departure until arrival at the service location

Purpose: Background location data is used to provide real-time estimated time of arrival (ETA) updates to families and seniors awaiting services.

Retention: This location data is collected and processed ephemerally (in real-time only) and is not permanently stored. Location tracking automatically stops when a provider marks themselves as offline or does not use the app for 2.5 hours.

2. How We Use Your Information

We use your information to:

  • Provide and manage our services
  • Communicate with you and respond to inquiries
  • Improve website performance and user experience
  • Send administrative or service-related communications
  • Comply with legal and regulatory obligations

3. Sharing of Information

We do not sell your personal information.

We may share your information only:

  • With trusted service providers performing services on our behalf (under confidentiality agreements)
  • To comply with legal obligations, subpoenas, or government requests
  • To protect the rights, safety, or property of Senior Proof Inc., our users, or others

4. Cookies & Tracking Technologies

We use cookies and similar technologies to:

  • Improve site functionality
  • Understand usage patterns
  • Enhance user experience

You may control cookies through your browser settings. Disabling cookies may limit certain website features.

5. Data Security

We implement reasonable administrative, technical, and physical security measures to protect your information. However, no system is completely secure, and we cannot guarantee absolute security.

6. Your U.S. Privacy Rights

Depending on your state of residence (including California, Virginia, Colorado, and others), you may have the right to:

  • Request access to the personal information we collect
  • Request correction or deletion of your personal data
  • Opt out of the sale or sharing of personal information
  • Limit the use of sensitive personal information
  • Not be discriminated against for exercising your privacy rights

To exercise your rights, contact us using the information below.

7. California Privacy Rights (CCPA/CPRA)

California residents have additional rights under the California Consumer Privacy Act (CCPA) and the California Privacy Rights Act (CPRA), including:

  • The right to know what personal information is collected
  • The right to delete personal information
  • The right to opt out of the sale or sharing of personal information

We do not sell personal information as defined by the CCPA.

8. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices or content of those external sites.

9. Children’s Privacy

Our services are not intended for children under the age of 13. We do not knowingly collect personal information from children.

10. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised effective date.

11. Contact Information

If you have questions or requests regarding this Privacy Policy, please contact:

Senior Proof Inc.
Email: info@seniorproof.com
Address: 1133 Sawgrass Corporate Parkway, Fort Lauderdale, FL 33323